Terms and Conditions

Last Updated: March 19, 2025

1. Introduction

Welcome to TRUSTED-ALLY Tourism. These terms and conditions outline the rules and regulations for the use of our website and services.

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use our website if you do not accept all of the terms and conditions stated on this page.

2. Definitions

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:

  • "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions.
  • "The Company", "Ourselves", "We", "Our" and "Us", refers to TRUSTED-ALLY Tourism.
  • "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law of Bangladesh.

3. License to Use Website

Unless otherwise stated, TRUSTED-ALLY Tourism and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may view and/or print pages from the website for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from this website
  • Sell, rent or sub-license material from the website
  • Reproduce, duplicate or copy material from the website
  • Redistribute content from this website (unless content is specifically made for redistribution)

4. Reservation and Payment

By making a reservation through our website, you are entering into a binding agreement with us. Payment terms and cancellation policies vary depending on the specific service or package booked. Please review the specific terms associated with your booking before completing your reservation.

All payments made through our website are processed via secure payment gateways. We do not store your full credit card details on our servers.

5. Cancellation and Refund Policy

Cancellation and refund policies vary depending on the specific service, accommodation, or package booked. Please refer to the specific terms provided at the time of booking. Generally, the following rules apply:

  • Cancellations made 30 days or more before the scheduled service date may be eligible for a full refund minus processing fees.
  • Cancellations made 15-29 days before the scheduled service date may be eligible for a 50% refund.
  • Cancellations made 14 days or less before the scheduled service date are generally non-refundable.
  • No-shows are non-refundable under any circumstances.
  • Special cancellation terms may apply during peak seasons or for special packages.

6. User Accounts

When you create an account with us, you guarantee that the information you provide is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on our service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password.

7. Disclaimer

The materials on our website are provided on an 'as is' basis. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on our website or otherwise relating to such materials or on any sites linked to this site.

8. Limitations

In no event shall TRUSTED-ALLY Tourism or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website, even if we or an authorized representative has been notified orally or in writing of the possibility of such damage.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Bangladesh and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Email: terms@trusted-ally.com

Phone: +880 1234 567890

Address: Hotel Motel Zone, Cox's Bazar, Bangladesh